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    Terms and Conditions

    Returns Policy
    Our policy lasts 7 days.  If 7 days have gone by since your items have been delivered, we cannot offer you a refund.
    To be eligible for a return, your item must be unused, unopened, and in the same condition that you received it.  Please note that we do not refund shipping costs.
    Once your return is received and inspected, we will send you an email to notify you that we have received your returned item.  If the return is approved, then your refund will be processed, and a credit will automatically be applied to your original method of payment, within a certain amount of days.
    Late or missing refunds 
    If you haven’t received a refund yet, contact your credit card company or bank. There is often some processing time before a refund is posted.
    Sale items
    Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
    Shipping Returns

    To return your product, you should mail your product to: 

    GS by Sadora

    4051 Freeport Parkway

    Suite 300, Grapevine, TX 76051

    You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. 
    Depending on where you live, the time it may take for your returned product to reach us will vary. You will be refunded your order once your returned product(s) are received.
    If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

    Lost and Damaged Items

    We do not refund or reimburse any shipping charges nor do we take any responsibility for lost / damaged items. Please contact your carrier directly for any lost /damaged items. 

    We are not responsible for shipping addresses incorrectly entered. 

    Cancellation Policy

    As we aim to process orders within 24 hours, you will not be able to cancel your order once placed.